Sysgen RPO introduced as the newest member of the IBPAP community

by | Apr 1, 2019 | Press Release

Manila, Philippines – Sysgen RPO, Inc., an offshore recruitment process outsourcing (RPO) service provider in the Philippines, was recently inducted as the newest member of the Information Technology and Business Process Association of the Philippines (IBPAP). IBPAP’s Annual Membership Meeting was held last March 19, 2019, at the Isabela Ballroom in Makati Shangri-La, Manila.

As the enabling association for information technology and business process management (IT-BPM) in the Philippines, IBPAP plays a crucial role in sustaining the rapid growth of the IT-BPM industry. The association works relentlessly to ensure an enduring supply of high-quality labor, support service innovation, and provide country visibility for the IT-BPM sector in the Philippines.

IBPAP has over 300 industry and support-industry members, including six partner associations. They are considered as one of the major information and advocacy gateway for the IT-BPM sector in the Philippines.

With Sysgen RPO as the newest IBPAP member, the organization is the only RPO company that is currently part of the association. The partnership and collaboration from IBPAP and its new members like Sysgen RPO are expected to propel the IT-BPM industry in the Philippines to greater heights.

Sysgen RPO CEO Jimmy Roa attended the IBPAP induction ceremony, together with Learning and Organization Development Manager Coby Cristales, Operations Manager Eza Caberto, and Business Development Executive Roger Stephen Rivera.

“Joining organizations like IBPAP is a very good experience for companies like ours. This is a perfect venue to meet different IT companies and learn from each other’s challenges and success through their various monthly activities,” said Roger Stephen Rivera, Sysgen’s Business Development Executive.

Mr. Rey Untal, IBPAP’s President & CEO, presented a recap of last year’s events and accomplishments, including IBPAP’s current projects and priorities for 2019. IBPAP also introduced the new Board of Trustees for 2019-2021 to both the current and newly appointed members.

The event’s guest speaker was Martin Lahm III, the NIV Unit Chief of US Embassy Manila. He discussed several interesting tips on securing a US business visa in his talk entitled, “Demystifying the Visa Application Process.”

Aside from Sysgen RPO, the event also welcomed Argus, DTCC – The Depository Trust & Clearing Corporation, Dexcom, Generali, Höegh LNG, KDCI, Multinational Currencies Business Process Outsourcing, Refinitiv Philippines, Transcom Awesome OS, and Workbank to the IBPAP Membership Circle.

Learning and Organization Development Manager Coby Cristales noted that “It was a great honor to be part of the event. The highlight of the event for me was the announcement of SYSGEN RPO, Inc. as a new member of IBPAP.”

“It will definitely boost the branding of Sysgen RPO since we are the only member of IBPAP that is an RPO company. I think we can expand our reach because of IBPAP. I hope we get to participate in several programs that IBPAP creates,” he added.

Honored to be officially part of the esteemed association of industry leaders, Sysgen RPO is looking forward to working with the members of the IBPAP community as they take a more proactive role in supporting the development of the IT-BPM sector in the Philippines.



IT and Business Process Association of the Philippines – About Us. (2019). Retrieved 30 March 2019, from

Jo Rebustillo


Jo started her recruitment career in 2007. Since then, she has worked with several RPO and BPO companies in different capacities. She has worked as a Recruiter covering requisitions in US, AU, EU and APAC handling volume, non-IT and IT. She has led several teams as a Recruitment Manager, Account Manager, Service Delivery and Business Development. She has also led teams in different industries such as Media and Advertising, IT, Outsourcing, BPO, Manufacturing, Military, Healthcare and Sciences. She has built teams based on their strengths and developed leaders with strong ethical values as well as aiming to beat the average. She strongly believes in integrity, strive for growth, persistence and kindness as hallmarks of a successful person and company.

Nikita Magpantay


Niki is a dynamic human resource professional with a focus on talent acquisition and HR business partnership, bringing her extensive expertise gained over 6 years. She is a versatile Recruiter specializing in diverse sectors including technical, banking and finance, logistics, sales, healthcare, and volume hiring. Niki, as an experienced HR Business Partner has proven success in aligning HR initiatives with business objectives, contributing to organizational growth. She seeks to foster positive employee relations and implementing effective engagement initiatives and business strategies while ensuring adherence to labor policies. Adept at combining a friendly demeanor with a dedicated result-oriented approach helps her bring a unique blend of empathy and strategic acumen to the workplace.

Intejar “Ram” Julkiram


With 9 years of background in RPO, Ram is adept at managing and optimizing the recruitment process for clients, ensuring a seamless and efficient experience. His skills include a deep understanding of both the IT and non-IT industries, enabling him to provide tailored recruitment solutions for the team.

Shara Jane Bonifacio


Shara Bonifacio boasts a rich and diverse career spanning more than 10 years within various industries in recruitment. As a highly skilled and effective communicator adept at engaging with people across multiple platforms, her passion lies in building lasting relationships. She excels not only in connecting with candidates but also in fostering strong ties with clients and stakeholders.

Throughout her career in industries such as Financial Services, Insurance Brokerage, Information Technology, Pharmaceutical, and Healthcare, Shara has showcased her results-driven mindset. Her penchant for challenges motivates her to continuously strive for excellence and growth.

Shara's leadership experience is a testament to her ability to guide and inspire teams, ensuring collective success and achieving organizational goals.

Evangeline “Gigi” Tilaon


Gigi, an inspiring leader, possesses nearly 5 years of expertise in the art of Talent Acquisition and boasts a distinguished 15-year legacy of visionary leadership. She is renowned for her unwavering dependability and boundless supportiveness, qualities that radiate through every endeavor she undertakes. Gigi's leadership style is characterized by remarkable transparency and hands-on engagement, underlined by a profound trust in her team's exceptional talents. She confronts challenges with fearless determination, inspiring her team to achieve greatness. As a passionate outdoor enthusiast and a nurturing fur parent, Gigi advocates for a work-life equilibrium with extraordinary grace and enthusiasm.

Randy Owen Roman


Randy brings extensive experience in the recruitment industry, spanning over 5 years. During his tenure, he has successfully managed a diverse portfolio of clients across multiple sectors, including IT, Financial, Retail, Light Industrial, BPO, Market Intelligence, and Healthcare. Randy is passionate about the outdoors and finds joy in activities like hiking and exploring nature. Equally, he appreciates the arts, indulging in music, movies, and series. As a leader, Randy exemplifies fairness and empowerment, consistently guiding and inspiring his team to surpass expectations.

Avielle Bernardino


Avielle, with 7 years of Healthcare Recruitment, is not just a leader. She is a mentor and an architect of streamlined offshore program planning. She has an innate ability to optimize processes, ensuring they align seamlessly with our clients' and program-defined standards. She empowers her peers, nurturing exceptional performance and maintaining a high level of service quality. This dedication to efficiency has set a new benchmark within our organization. She actively participates in strategic planning initiatives, driving a culture of continuous improvement. This proactive approach ensures we stay ahead in a rapidly evolving industry.

Kris Florblanco


Kris, with over six years in IT Recruitment and three years of team leadership, is known for dependability and supportiveness. Transparent and hands-on, she places trust in her team. An outdoor enthusiast, Kris faces challenges head-on to keep her team up and running.

Grace Marasigan


Grace, an empowering leader with six years in Talent Acquisition, is passionate about innovation and improvement. Balancing work quality and agility across various industries, her compassionate approach extends to her personal life as a committed vegan.

Ly Poticar


Ly brings 2 decades of expertise in the Recruitment and Staffing industry, covering various business verticals in both local and global recruitment. He has successfully led growth projects for SMBs and offshore expansion initiatives for Shared Services and other global enterprises. He seeks to continuously evolve his recruitment practices and client partnership agenda to provide innovative solutions and be a step ahead of the market trends. Ly has recruitment experience in the talent market for the following majors, as well as emerging industries: Tech – hardware/software/mobile/consulting/Web3, Online Gaming & Media, Digital Marketing, Finance – corporate/banking and fintech, Construction & Engineering, Energy, BPO, Manufacturing & Logistics.

Lara Belo


Lara brings a decade of invaluable experience in the field of IT recruitment, catering to diverse and niche IT roles. With adeptness in team management, she has led successful recruitment teams. She guides her team in effectively sourcing, tailoring recruitment strategies, and connecting top-tier IT professionals with optimal career opportunities nationwide.

Her extensive background in business development and client relations has not only led to the acquisition of new accounts that have expanded over time but also positioned her as a trusted partner for numerous clients.

Ezalyn Caberto


Eza is an accomplished RPO leader. She has a proven experience in building and leading high-performance recruitment teams.

Eza is also experienced and active in offshore RPO's management, recruiting, and consulting aspects. She has implemented several successful offshore recruiting accounts that have grown over time.

Eza is also a successful mentor who has produced budding leaders in her field. As a mentor, she has a strong focus on supporting emerging millennial team players.

Candy Poblete


Candy has been an HR Practitioner for 10 years. Her extensive experience in managing end-to-end HR facets came from various industries. She’s a champion in handling employee relations and labor relations. As a strategic thinker, she is adept at aligning HR policies and practices with the company’s goals and objectives, safeguarding the organization from legal complications, and providing employees with a secure and fair environment.

Anna Katrina Roa


Katrina, a De La Salle University graduate with a BSC in Accounting, plays a vital role in maintaining the company's financial health. She generates reports, manages budgets, and oversees the accounting department.

With over two (2) decades of experience in the recruitment industry, she is well-versed in its financial dynamics. Her expertise allows her to adeptly address the unique financial needs of recruitment businesses, making her an invaluable asset to the organization.

Jimmy P. Roa


Jimmy is a business executive in the field of BPO, RPO, IT Staffing, Technical Recruiting, Virtual Recruiting, Remote Staffing, and CAD Outsourcing. Having been involved in these industries for the past 30 years, Jimmy knows what works and what doesn’t. Aside from being the CEO of Sysgen RPO, he is also CEO of Sysgen – an IT Staffing firm which he founded in 1991.

Keen to working with clients who are willing to practice the “One-team Concept”, Jimmy has been mainly responsible in growing the Sysgen Group to what it is now.

He believes that clients are partners and that a true alliance is essential in achieving overall goals of cost savings and process improvement.