Celebrating 27 Years of Recruiting Excellence

by | Feb 19, 2018 | General

Today, Sysgen is officially celebrating its 27th year anniversary. Reflecting on almost three decades in business, what comes to mind are the opportunities where we’ve played a significant role for our clients and the fondest memories with the Sysgen family.

When we started in 1991, we started not as a pure staffing company. We were a provider of customized IT and software applications. About five years after, during the Y2K era, clients started coming to us and asking whether we could provide them with teams of people who can help them remediate the Y2K problem. And we did.

It was our knowledge of how to find quality people that led our clients then to request for staffing support. Eventually, Sysgen took the leap and became a full staffing business in 1996. And the rest is history.

Looking back to the past

A lot has changed since 1991. Back then, the most popular recruitment tool was the classified ads. It was standard practice to post “Wanted Ads” and wait for candidates to personally submit their resumes. No LinkedIn. No JobStreet. No Boolean searches.

During Sundays, the classified ads in The Manila Bulletin were really thick and maybe about 80% of those were for job ads. We used to place ads in the papers, and then we’d be getting thousands and thousands of resumes. We’d go through all those resumes and would usually find that there were many who weren’t qualified for the job, who weren’t a good fit.

The mid-1990’s saw the emergence of the world wide web and with it the birth of employment websites. Staffing and recruiting companies quickly recognized the benefits of using the Job search engines and resume search engines that came with the online job portals. It became a powerful tool that staffing and recruiting companies took advantage of.

Posting online job ads, searching resume database, and emailing resumes became the new normal.

Search became a lot easier, but not without challenges, of course.

For us at Sysgen, a lot has changed as well. Our dedication to go the extra mile for our clients fueled us to grab every opportunity to serve our clients in more ways than one.

The birth of Sysgen RPO

In 2013, we set up another division that provided offshore recruitment process outsourcing (RPO) services. The goal here is to provide support in terms of resume sourcing and lifecycle recruiting to staffing companies in North America, Australia, and Asia Pacific. The premise is that with us doing all these support services, they will have more time to focus on revenue-generating activities like account management or looking for new projects and clients.

In spite of birth pains and challenges in setting up an offshore service provider of sourcing and recruiting, we are now recognized as one of the top offshore RPO providers in the Philippines.

Right now, Sysgen’s biggest achievement is being in business for the past 27 years providing great jobs to great candidates, and great candidates to organizations abroad and at home. It gives me great satisfaction being able to help staffing organizations elsewhere in the planet grow their business and bridge more people with more opportunities.

Hearing feedback such as, “Sysgen is the best in IT staffing!” or “Sysgen truly took care of me during the hiring process!”, is a source of pride, too.

Into a challenging but brighter future

Today the recruitment industry, and other IT-enabled industries for that matter, face the threat of automation and artificial intelligence. Publications would herald how the ‘robots are coming to take our jobs’. Think-tanks publish predictions about which jobs are going to give way to automation and AI first.

These megatrends will surely facilitate some aspects of the full recruiting process. But at the same time, we can never remove what we call the “human touch” or “personal touch”. I, for instance, when I call a customer service facility and I’m talking to a computer — talking to a robot or whatever — I’m not happy about it because there is no personality behind it. There is reassurance in knowing it is a real person you are talking to at the other end of the line.

Yes, automation and AI may change the way of work, perhaps for the better, but the demand for human resource will remain. The skill-sets organizations require may change, as they always do, but we still got a job to do. Automation and AI may beat human recruiters in mundane areas of the job — like sourcing and paper screening — but we remain matchmakers of the best fit for the perfect opportunity by building relationships – something no machine can do.

I am convinced also that offshore RPO will be a business that continues to grow. The demand for recruiters is growing. In Silicon Valley alone, a lot of companies who would be losing recruiters — due to poaching — would look at options wherein the delivery center, in terms of recruitment, is outside of the Valley. That will make poaching more difficult. Indeed, the Silicon Valley is a red ocean in terms of trying to get the recruiters out there.

Others are also worried about reshoring – the process wherein firms and organizations who are currently outsourcing and offshoring business processes begin to take back jobs and to ‘bring them back home’. While there are evidence for such alarm, like in the manufacturing industry for instance, I am convinced we aren’t that much affected here in the Philippines especially in terms of the staffing and recruitment industry. At least not yet.

Practically every day, we get new inquiries for our services. A good number of staffing firms in the US have actually heard of the option of offshore RPO and are seriously considering the option. They probably don’t know how to go about it, and that’s the reason they are trying to find out how it can be done. Staffing firms can benefit a lot from offshore RPO and we are here to make sure they reap the rewards.

We are a family, above all

Challenges aside, I cannot help but reminisce a lot of fond memories I have with Sysgen. There are too many to mention and it’s difficult to say which one is the fondest of them all, but I will relate it to my own family.

When we started in 1991, there was no inkling or premonition that this business was going to go on for 27 years. Yet we are still here. When we started this company, my daughter was two years old. Now, I have a granddaughter with that two-year-old daughter.

Sysgen has been a big part of who I am, it is a big part of my family, it’s a big part of my personality. All the challenges that we’ve faced, all the successes that we’ve had, they all contributed to who we are right now.

Twenty-seven years is a big achievement for us. And we owe it to the people who have worked with us all these years. We owe it to the hardworking people, we owe it to the dedicated people, who have helped Sysgen stay in business for the past 27 years.


To our clients.  We are here to stay. Hopefully, we stay another 27 years, or even more. We are here because of you. We’re here because you trust us. We are here because we continue to provide good service to you all.

To our people.  Again, without you, Sysgen wouldn’t be here. Thank you to everyone who has been part of the Sysgen family. Like any other family, we’re not perfect, but it’s because of you, it’s because of everyone, that Sysgen continues to do business and continues to grow.

Happy 27th Anniversary to us!

This article was first published on Sysgen.

Jo Rebustillo


Jo started her recruitment career in 2007. Since then, she has worked with several RPO and BPO companies in different capacities. She has worked as a Recruiter covering requisitions in US, AU, EU and APAC handling volume, non-IT and IT. She has led several teams as a Recruitment Manager, Account Manager, Service Delivery and Business Development. She has also led teams in different industries such as Media and Advertising, IT, Outsourcing, BPO, Manufacturing, Military, Healthcare and Sciences. She has built teams based on their strengths and developed leaders with strong ethical values as well as aiming to beat the average. She strongly believes in integrity, strive for growth, persistence and kindness as hallmarks of a successful person and company.

Nikita Magpantay


Niki is a dynamic human resource professional with a focus on talent acquisition and HR business partnership, bringing her extensive expertise gained over 6 years. She is a versatile Recruiter specializing in diverse sectors including technical, banking and finance, logistics, sales, healthcare, and volume hiring. Niki, as an experienced HR Business Partner has proven success in aligning HR initiatives with business objectives, contributing to organizational growth. She seeks to foster positive employee relations and implementing effective engagement initiatives and business strategies while ensuring adherence to labor policies. Adept at combining a friendly demeanor with a dedicated result-oriented approach helps her bring a unique blend of empathy and strategic acumen to the workplace.

Intejar “Ram” Julkiram


With 9 years of background in RPO, Ram is adept at managing and optimizing the recruitment process for clients, ensuring a seamless and efficient experience. His skills include a deep understanding of both the IT and non-IT industries, enabling him to provide tailored recruitment solutions for the team.

Shara Jane Bonifacio


Shara Bonifacio boasts a rich and diverse career spanning more than 10 years within various industries in recruitment. As a highly skilled and effective communicator adept at engaging with people across multiple platforms, her passion lies in building lasting relationships. She excels not only in connecting with candidates but also in fostering strong ties with clients and stakeholders.

Throughout her career in industries such as Financial Services, Insurance Brokerage, Information Technology, Pharmaceutical, and Healthcare, Shara has showcased her results-driven mindset. Her penchant for challenges motivates her to continuously strive for excellence and growth.

Shara's leadership experience is a testament to her ability to guide and inspire teams, ensuring collective success and achieving organizational goals.

Evangeline “Gigi” Tilaon


Gigi, an inspiring leader, possesses nearly 5 years of expertise in the art of Talent Acquisition and boasts a distinguished 15-year legacy of visionary leadership. She is renowned for her unwavering dependability and boundless supportiveness, qualities that radiate through every endeavor she undertakes. Gigi's leadership style is characterized by remarkable transparency and hands-on engagement, underlined by a profound trust in her team's exceptional talents. She confronts challenges with fearless determination, inspiring her team to achieve greatness. As a passionate outdoor enthusiast and a nurturing fur parent, Gigi advocates for a work-life equilibrium with extraordinary grace and enthusiasm.

Randy Owen Roman


Randy brings extensive experience in the recruitment industry, spanning over 5 years. During his tenure, he has successfully managed a diverse portfolio of clients across multiple sectors, including IT, Financial, Retail, Light Industrial, BPO, Market Intelligence, and Healthcare. Randy is passionate about the outdoors and finds joy in activities like hiking and exploring nature. Equally, he appreciates the arts, indulging in music, movies, and series. As a leader, Randy exemplifies fairness and empowerment, consistently guiding and inspiring his team to surpass expectations.

Avielle Bernardino


Avielle, with 7 years of Healthcare Recruitment, is not just a leader. She is a mentor and an architect of streamlined offshore program planning. She has an innate ability to optimize processes, ensuring they align seamlessly with our clients' and program-defined standards. She empowers her peers, nurturing exceptional performance and maintaining a high level of service quality. This dedication to efficiency has set a new benchmark within our organization. She actively participates in strategic planning initiatives, driving a culture of continuous improvement. This proactive approach ensures we stay ahead in a rapidly evolving industry.

Kris Florblanco


Kris, with over six years in IT Recruitment and three years of team leadership, is known for dependability and supportiveness. Transparent and hands-on, she places trust in her team. An outdoor enthusiast, Kris faces challenges head-on to keep her team up and running.

Grace Marasigan


Grace, an empowering leader with six years in Talent Acquisition, is passionate about innovation and improvement. Balancing work quality and agility across various industries, her compassionate approach extends to her personal life as a committed vegan.

Ly Poticar


Ly brings 2 decades of expertise in the Recruitment and Staffing industry, covering various business verticals in both local and global recruitment. He has successfully led growth projects for SMBs and offshore expansion initiatives for Shared Services and other global enterprises. He seeks to continuously evolve his recruitment practices and client partnership agenda to provide innovative solutions and be a step ahead of the market trends. Ly has recruitment experience in the talent market for the following majors, as well as emerging industries: Tech – hardware/software/mobile/consulting/Web3, Online Gaming & Media, Digital Marketing, Finance – corporate/banking and fintech, Construction & Engineering, Energy, BPO, Manufacturing & Logistics.

Lara Belo


Lara brings a decade of invaluable experience in the field of IT recruitment, catering to diverse and niche IT roles. With adeptness in team management, she has led successful recruitment teams. She guides her team in effectively sourcing, tailoring recruitment strategies, and connecting top-tier IT professionals with optimal career opportunities nationwide.

Her extensive background in business development and client relations has not only led to the acquisition of new accounts that have expanded over time but also positioned her as a trusted partner for numerous clients.

Ezalyn Caberto


Eza is an accomplished RPO leader. She has a proven experience in building and leading high-performance recruitment teams.

Eza is also experienced and active in offshore RPO's management, recruiting, and consulting aspects. She has implemented several successful offshore recruiting accounts that have grown over time.

Eza is also a successful mentor who has produced budding leaders in her field. As a mentor, she has a strong focus on supporting emerging millennial team players.

Candy Poblete


Candy has been an HR Practitioner for 10 years. Her extensive experience in managing end-to-end HR facets came from various industries. She’s a champion in handling employee relations and labor relations. As a strategic thinker, she is adept at aligning HR policies and practices with the company’s goals and objectives, safeguarding the organization from legal complications, and providing employees with a secure and fair environment.

Anna Katrina Roa


Katrina, a De La Salle University graduate with a BSC in Accounting, plays a vital role in maintaining the company's financial health. She generates reports, manages budgets, and oversees the accounting department.

With over two (2) decades of experience in the recruitment industry, she is well-versed in its financial dynamics. Her expertise allows her to adeptly address the unique financial needs of recruitment businesses, making her an invaluable asset to the organization.

Jimmy P. Roa


Jimmy is a business executive in the field of BPO, RPO, IT Staffing, Technical Recruiting, Virtual Recruiting, Remote Staffing, and CAD Outsourcing. Having been involved in these industries for the past 30 years, Jimmy knows what works and what doesn’t. Aside from being the CEO of Sysgen RPO, he is also CEO of Sysgen – an IT Staffing firm which he founded in 1991.

Keen to working with clients who are willing to practice the “One-team Concept”, Jimmy has been mainly responsible in growing the Sysgen Group to what it is now.

He believes that clients are partners and that a true alliance is essential in achieving overall goals of cost savings and process improvement.