The Great Resignation Hits Manila: Why Businesses Need Recruitment Agencies

by | May 22, 2025 | Local Recruitment, Recruitment Process Outsourcing, Recruitment Tips

  • The Philippines is experiencing a hiring challenge in 2025 similar to the United States’ “Great Resignation” back in 2021 and 2022. 
  • The Department of Trade and Industry (DTI) drives job creation, but the increased competition makes hiring more difficult.
  • Recruitment agencies in Manila offer many benefits, such as job market expertise, access to a wider talent pool, and more efficient recruitment processes.
  • Partnering with Sysgen RPO can help you future-proof your business with its cost-efficient solutions, extensive talent network, and recruitment velocity.

Do you remember the “Great Resignation”? This was the wave of American employees leaving their jobs in 2021 and 2022 because of low pay, limited career growth, and feeling undervalued at work

A similar trend is unfolding in the Philippines today. According to the 2025 Human Capital Employee Sentiment Study, 64% of surveyed employees were either actively job hunting or considering a move within the year.

This means attracting and recruiting the right talent has become more challenging for businesses. In fact, 77% of Human Resource (HR) professionals claimed they’re struggling to find job candidates due to talent scarcity and skills.

However, partnering with recruitment agencies in Manila can make a huge difference. This article will dive into the benefits of working with them, from their market expertise to their long-term employer support. 

Boost Hiring Success with Recruitment Agencies in Manila

The Department of Trade and Industry (DTI) is making strides to create more jobs and opportunities by supporting local businesses and attracting foreign investments in 2025. 

Although these initiatives aim to drive economic growth, you may have longer hiring processes due to increased competition. This may result in losing top talent, higher recruitment costs, and delayed business growth.

Let’s explore why working with these firms can be a game-changer for you.

1. Job Market Expertise

When looking for jobs, 66% of Filipinos now prioritize better pay and meaningful benefits, including a fun workplace culture (27%), well-being support programs (22%), and flexible work arrangements (21%).

Recruitment agencies in Manila can help your business craft competitive compensation packages so that you can avoid missing out on great candidates amidst the shifting workforce expectations. 

2. Access to a Wider Talent Pool

Although many employees are actively seeking new opportunities, they may not have the right skills for your company’s needs. A report revealed that 39% of Filipinos today are overqualified for their roles, while 29% lack the necessary qualifications, highlighting the ongoing skills mismatch in the job market.

Partnering with recruitment agencies can bridge this gap by connecting you with a diverse pool of qualified candidates, including passive ones. For example, a Human Resource (HR) Director may not be actively job-hunting but would consider the right salary, work perks, and incentives.  

3. Faster and More Efficient Hiring Process

In 2024, the Philippines achieved a record-high employment level of 48.8 million. This means that competition for top talent is fiercer than ever, making a fast and efficient hiring process crucial for businesses. 

A slow hiring process can cause you to lose great candidates to faster-moving competitors and increase workload strain on your existing team. However, firms can quickly connect you with pre-vetted candidates to reduce the time and resources you spend on sourcing. 

4. Stronger Candidate-Employer Matches

A study by LeadershipIQ found that 46% of new hires fail within 18 months. Surprisingly, nearly 90% of these failures aren’t due to a lack of skills but rather attitude-related issues—such as lack of coachability, poor emotional intelligence, low motivation, or a bad temper.

Recruitment agencies can reduce these hiring risks by ensuring a candidate is a great fit with your company’s culture. They conduct cognitive tests and behavioral interviews to present candidates with the right mindset and emotional intelligence to survive and thrive in your workplace.  

5. Specialized Hiring for Niche Roles

Thanks to technological advancements, industries like Information Technology (IT) and Business Process Management (BPM) are expanding rapidly, increasing the demand for specialized skills. The IT-BPM industry generated $38 billion in revenue last year, and IBPAP President Jack Madrid predicts continued growth in 2025.

However, as companies expand in these high-demand sectors, finding highly qualified professionals becomes more challenging. Using targeted recruitment strategies, firms can look for precise hard skills you need, such as cybersecurity, cloud computing, and artificial intelligence (AI) data analytics capabilities. 

6. Local Compliance and Regulatory Expertise

Hiring in the Philippines involves navigating various labor laws and employment requirements. Non-compliance can lead to legal issues, fines, or disputes that can disrupt your business operations.


Often with decades of experience under their belts, firms can help you stay informed on new or updated standards. They can also assist you in managing the necessary legal and administrative documents required for hiring employees, including work permits and tax compliance.

7. Long-Term Partnership and Support

As technology rapidly evolves, businesses must ensure their workforce keeps pace. A PwC study revealed that workforce skills are a top concern for organizations, with many employees feeling unprepared for technological advancements. 

To combat this, recruitment agencies in Manila go beyond filling positions—they can help you find candidates who can meet the present and future organizational requirements. They can also support your workforce planning, ensuring you’ll build a steady talent pipeline to meet shifting industry demands.

Future-Proof Your Business with Sysgen RPO

The Philippine job market is changing rapidly, making it harder for businesses to attract top talent. A slow or ineffective hiring process can put your business at a great disadvantage.

By working with recruitment agencies in Manila like Sysgen RPO, you can access an extensive talent network, cost-efficient solutions, and recruitment velocity—all while ensuring compliance with local labor laws.

Whether you’re looking to fill niche roles, scale your team, or improve hiring efficiency, we’ve got the expertise to make it happen. Our team can handle the heavy lifting in hiring so you can focus on growing your business and achieving your goals.

Don’t let today’s hiring challenges become tomorrow’s setbacks. Partner with us today and gain a recruitment partner that helps you scale with confidence.

Jo Rebustillo

LEARNING AND DEVELOPMENT MANAGER

Jo started her recruitment career in 2007. Since then, she has worked with several RPO and BPO companies in different capacities. She has worked as a Recruiter covering requisitions in US, AU, EU and APAC handling volume, non-IT and IT. She has led several teams as a Recruitment Manager, Account Manager, Service Delivery and Business Development. She has also led teams in different industries such as Media and Advertising, IT, Outsourcing, BPO, Manufacturing, Military, Healthcare and Sciences. She has built teams based on their strengths and developed leaders with strong ethical values as well as aiming to beat the average. She strongly believes in integrity, strive for growth, persistence and kindness as hallmarks of a successful person and company.

Nikita Magpantay

CLIENT RELATIONS MANAGER

Niki is a dynamic human resource professional with a focus on talent acquisition and HR business partnership, bringing her extensive expertise gained over 6 years. She is a versatile Recruiter specializing in diverse sectors including technical, banking and finance, logistics, sales, healthcare, and volume hiring. Niki, as an experienced HR Business Partner has proven success in aligning HR initiatives with business objectives, contributing to organizational growth. She seeks to foster positive employee relations and implementing effective engagement initiatives and business strategies while ensuring adherence to labor policies. Adept at combining a friendly demeanor with a dedicated result-oriented approach helps her bring a unique blend of empathy and strategic acumen to the workplace.

Intejar “Ram” Julkiram

CLIENT RELATIONS MANAGER

With 9 years of background in RPO, Ram is adept at managing and optimizing the recruitment process for clients, ensuring a seamless and efficient experience. His skills include a deep understanding of both the IT and non-IT industries, enabling him to provide tailored recruitment solutions for the team.

Shara Jane Bonifacio

CLIENT RELATIONS MANAGER

Shara Bonifacio boasts a rich and diverse career spanning more than 10 years within various industries in recruitment. As a highly skilled and effective communicator adept at engaging with people across multiple platforms, her passion lies in building lasting relationships. She excels not only in connecting with candidates but also in fostering strong ties with clients and stakeholders.

Throughout her career in industries such as Financial Services, Insurance Brokerage, Information Technology, Pharmaceutical, and Healthcare, Shara has showcased her results-driven mindset. Her penchant for challenges motivates her to continuously strive for excellence and growth.

Shara's leadership experience is a testament to her ability to guide and inspire teams, ensuring collective success and achieving organizational goals.

Evangeline “Gigi” Tilaon

CLIENT RELATIONS MANAGER

Gigi, an inspiring leader, possesses nearly 5 years of expertise in the art of Talent Acquisition and boasts a distinguished 15-year legacy of visionary leadership. She is renowned for her unwavering dependability and boundless supportiveness, qualities that radiate through every endeavor she undertakes. Gigi's leadership style is characterized by remarkable transparency and hands-on engagement, underlined by a profound trust in her team's exceptional talents. She confronts challenges with fearless determination, inspiring her team to achieve greatness. As a passionate outdoor enthusiast and a nurturing fur parent, Gigi advocates for a work-life equilibrium with extraordinary grace and enthusiasm.

Randy Owen Roman

CLIENT RELATIONS MANAGER

Randy brings extensive experience in the recruitment industry, spanning over 5 years. During his tenure, he has successfully managed a diverse portfolio of clients across multiple sectors, including IT, Financial, Retail, Light Industrial, BPO, Market Intelligence, and Healthcare. Randy is passionate about the outdoors and finds joy in activities like hiking and exploring nature. Equally, he appreciates the arts, indulging in music, movies, and series. As a leader, Randy exemplifies fairness and empowerment, consistently guiding and inspiring his team to surpass expectations.

Avielle Bernardino

CLIENT RELATIONS MANAGER

Avielle, with 7 years of Healthcare Recruitment, is not just a leader. She is a mentor and an architect of streamlined offshore program planning. She has an innate ability to optimize processes, ensuring they align seamlessly with our clients' and program-defined standards. She empowers her peers, nurturing exceptional performance and maintaining a high level of service quality. This dedication to efficiency has set a new benchmark within our organization. She actively participates in strategic planning initiatives, driving a culture of continuous improvement. This proactive approach ensures we stay ahead in a rapidly evolving industry.

Kris Florblanco

CLIENT RELATIONS MANAGER

Kris, with over six years in IT Recruitment and three years of team leadership, is known for dependability and supportiveness. Transparent and hands-on, she places trust in her team. An outdoor enthusiast, Kris faces challenges head-on to keep her team up and running.

Grace Marasigan

CLIENT RELATIONSHIP MANAGER

Grace, an empowering leader with six years in Talent Acquisition, is passionate about innovation and improvement. Balancing work quality and agility across various industries, her compassionate approach extends to her personal life as a committed vegan.

Ly Poticar

MANAGING DIRECTOR - OFFSHORE STAFFING

Ly brings 2 decades of expertise in the Recruitment and Staffing industry, covering various business verticals in both local and global recruitment. He has successfully led growth projects for SMBs and offshore expansion initiatives for Shared Services and other global enterprises. He seeks to continuously evolve his recruitment practices and client partnership agenda to provide innovative solutions and be a step ahead of the market trends. Ly has recruitment experience in the talent market for the following majors, as well as emerging industries: Tech – hardware/software/mobile/consulting/Web3, Online Gaming & Media, Digital Marketing, Finance – corporate/banking and fintech, Construction & Engineering, Energy, BPO, Manufacturing & Logistics.

Lara Belo

MANAGING DIRECTOR - ONSHORE RPO

Lara brings a decade of invaluable experience in the field of IT recruitment, catering to diverse and niche IT roles. With adeptness in team management, she has led successful recruitment teams. She guides her team in effectively sourcing, tailoring recruitment strategies, and connecting top-tier IT professionals with optimal career opportunities nationwide.

Her extensive background in business development and client relations has not only led to the acquisition of new accounts that have expanded over time but also positioned her as a trusted partner for numerous clients.

Ezalyn Caberto

MANAGING DIRECTOR - OFFSHORE RPO

Eza is an accomplished RPO leader. She has a proven experience in building and leading high-performance recruitment teams.

Eza is also experienced and active in offshore RPO's management, recruiting, and consulting aspects. She has implemented several successful offshore recruiting accounts that have grown over time.

Eza is also a successful mentor who has produced budding leaders in her field. As a mentor, she has a strong focus on supporting emerging millennial team players.

Candy Poblete

HR MANAGER

Candy has been an HR Practitioner for 10 years. Her extensive experience in managing end-to-end HR facets came from various industries. She’s a champion in handling employee relations and labor relations. As a strategic thinker, she is adept at aligning HR policies and practices with the company’s goals and objectives, safeguarding the organization from legal complications, and providing employees with a secure and fair environment.

Anna Katrina Roa

VICE PRESIDENT OF FINANCE AND ACCOUNTING

Katrina, a De La Salle University graduate with a BSC in Accounting, plays a vital role in maintaining the company's financial health. She generates reports, manages budgets, and oversees the accounting department.

With over two (2) decades of experience in the recruitment industry, she is well-versed in its financial dynamics. Her expertise allows her to adeptly address the unique financial needs of recruitment businesses, making her an invaluable asset to the organization.

Jimmy P. Roa

CEO AND CHIEF RECRUITMENT OFFICER

Jimmy is a business executive in the field of BPO, RPO, IT Staffing, Technical Recruiting, Virtual Recruiting, Remote Staffing, and CAD Outsourcing. Having been involved in these industries for the past 30 years, Jimmy knows what works and what doesn’t. Aside from being the CEO of Sysgen RPO, he is also CEO of Sysgen – an IT Staffing firm which he founded in 1991.

Keen to working with clients who are willing to practice the “One-team Concept”, Jimmy has been mainly responsible in growing the Sysgen Group to what it is now.

He believes that clients are partners and that a true alliance is essential in achieving overall goals of cost savings and process improvement.